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Economic, political and social conditions are the worst they have been in decades, and these combined pressures are causing an increase in “desperate economic crime” including both physical as well as the more sophisticated fraud and cyber environments. In most commentaries I see words such as “unprecedented” and the “new norm”, along with phrases such as “continued work from home” and “changed forever” being thrown around as part of the COVID jargon that we have developed.

As always please continue reaching out as we approach the silly season, so we can have meaningful discussions around what is happening with regards to fraud and claims in your organisations and the Industry as a whole. We urge you all to continue sharing emerging trends / Modus Operandi that you have identified during the lockdown period for the benefit of the industry and let us know if there is any way we can assist with ongoing investigations.

Click below to download the CEO's Note.